When is the best time to send out an email?

April 18th, 2007

When you send out an email, what do you test?

(Do you test anything?)

Just like sales pages and squeeze pages, emails need to be split tested to ensure that you are making the most money with each email that you send.

Some of things that you can test include the subject line, the message content, personalization, and even how the links look.

However, one thing that is often left out of testing is the time the email is sent.

When is the best time to send out an email?

A long long time ago I had heard that the best time to send an email was 8am. I adopted this idea and have had above average results with open-rates and click-through rates.

Then I attended the Big Seminar 8 back in October and heard Matt Bacak speak, and he said the following:

“By the way, the best time to send out your emails is on Tuesday and Thursday at 1pm.”

He claimed to have tested it out with his list and found that this time works best.

I thought to myself: “Well, if multi-millionaire Matt Bacak tested this out and found that it works, maybe I should give it a try!”

And so I did.

The results?

Well, let’s just say that I will rarely send out email on Tuesday and Thursday mornings.

My open-rates have increased (even more) and my click-through rates have done even better.

But there is still one more question:

When is the best time for YOU to send out an email.

You see, Matt Bacak and I cater to the same market, so it would stand to reason that our test results would be the same.

But what if your market is something completely different? Would the times still hold then?

And if they don’t, how do you find the best time to send out an email?

Actually, the answer is simple:

TEST IT!

Sorry for yelling that last line, but it really is the answer to most questions.

What is the best headline? Test it!

What is the best font? Test it!

And so on…

However, this begs one more question:

How do I split test email send times?

Here is a step-by-step walk-through using Aweber (the absolute best auto-responder in the whole entire world):

Step 1: Go to Messages -> Broadcast.

Step 2: Click the button that says “Create Split Test Broadcast”

Step 3: Choose the percentage divide for your list. (e.g. 50% and 50%)

The percentages should be equal (e.g. 25-25-25-25 or 33-33-34 or 50-50). However, what percentages you choose depends on your list size.

If your list is 2000 or less, you should choose 50-50. If you have between 2000 and 5000, choose 33-33-34. If you have a list of 5000+, then choose 25-25-25-25.

The more you can divide up your list, the more times you can test.

Step 4: Create identical messages (same subject line and body text).

Step 5: Set up click tracking and message open tracking.

Step 6: Use different times for each email group.

Try testing out the following times: 8am, 9am, 10am, 12pm, 1pm, 4pm, 5pm, 8pm. (Time zones are usually in EST, but I’ll talk more about this in a moment). Make sure they are all on the same day.

If you want to test different days then use the same time for each day.

Queue all the emails to be sent out, and then sit back and wait for them to send.

Step 7: Check the stats at least 24 hours after all messages have been sent.

This process should help you to zero in on the best times to send out email to your list(s).

To your success!

Matthew Glanfield

P.S. Post your comments on what you think!

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Filed under: Email Marketing — Matthew @ 10:15 am


5 comments to “When is the best time to send out an email?”

  1. Stephanie Says:

    Thanks for the tip Matthew. I’m a firm believer in testing, yet never noticed the “Create Split Test Broadcast” in Aweber! Oh man! :) Thanks!

  2. Camille Thomson Says:

    Hi Matthew: Hehe smart man! I’ve always felt that people are more receptive at different times. It’s much easier to get my kids to help me the day before allowances are handed out! Personally, if I know I’m expected to respond favorably, you can be damm sure I won’t but that’s a Taurus trait (full bore bull here. I have noticed in my own mailings that time and type does matter. Even in so much as breaking it down by site too. I have one list that I only send to at roughly 10:30 pm on Wednesday and receive far more opened mails as well as purchases.
    I also monitor my own mails for repetition and frequency. I have one source that I will receive 10-12 emails per item, sometimes up to 50-100 a day. Can you guess where they go?
    Human nature, the marketer’s thorn, can be subtly altered by a kind word or helping hand. I sometimes throw an email at my list that is pure meandering with nothing but “Hi, how are you?” And although technically, we all realize we are human, a friendly e-mail opens more doors than it shuts. I won’t say unequivocally that friends buy more than strangers but if someone knows more about you than your name, and I’m not talking $$, response is higher.
    Thanks for your insight on this and I know I’m going to be far more observant when it comes to time, which of course we know, waits for no man, but can stretch into weeks when a woman shops ;) .

    Camille Thomson

  3. Bill Says:

    Thanks for the tip Matthew,
    But at what time zone should we go by?

  4. Daniel Tetreault Says:

    Hey, Matthew.

    I loved the content on this page regarding the best time to send out an email; I even more enjoyed reading your step-by-step process of split testing to your list. Thanks, great advice.

    Just one more question, do you use or even recommend using safe lists? If so, would the aforementioned days/time work with safelists too?

    Sincerely,

    Daniel Tetreault
    GDI-Training,Founder.
    IMG Ventures,
    Business Development Manager.

  5. Jeff Says:

    Send out as soon as they subscribe, and continue weekly, by-weekly, fortnightly or monthly. Reason being, if they had time to subscribe, they were most likely enjoying a spare time period. Just think about it, you might only have one or two free time period’s during the week, and by you subscribing during this time you are effectively telling the list owner when it’s a good time to call on you.

    But test…

    Jeff

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