I have finally been forced to make a change to my help desk software.

A recent bug has just flooded the desk with tickets, forcing me to shut it down completely.

This temporarily affected the rest of my websites (which are now up and running), so if you tried to go to any of my sites in the past few hours you may have had some problems.

Unfortunately this means that all past support tickets are being deleted as the entire help desk is removed.

IF YOU SUBMITTED ANY TICKETS IN THE PAST 48 HOURS THEY WILL NOT BE ANSWERED.

Simply because they have been removed.

Please be patient with us as we install a new, more robust software package that will be able to handle our much larger needs.

Thank you,

Matthew Glanfield

P.S. I am going to send out another email today with our holiday hours, so stay tuned.